Frequently Asked Questions
What pass should I purchase ?
Children 1 year and under USING the attractions: Child entry is free, but adult must have either a 2hr Pass or an Entry Pass if they will not be using the Thrill Slides.
Children 2 - 4 years old USING the attractions:
A 2hr Little Dip N' Slip Pass is required and ONE adult MUST enter pools with this child at all times. This adult can either have an Entry Pass or a 2hr Pass if they would like to use the Thrill Rides on their own. This child CANNOT use the Thrill Slides.
Children 7 - 16 years old USING the attractions:
A 2hr Unlimited Rider Pass is required. If the child would like to use the Thrill Rides, they will require an Extreme Splash N' Slide Pass and must be 7 year old and 120+cm tall, otherwise, they can get the Little Dip N' Slip Pass which does not include Thrill Slides.
Adults 17 years and older USING the attractions: A 2hr Extreme Splash N' Slide Pass is required. Adults are allowed on the Thrill Slides (Thrill Slides vary by location) and to wade in the pools. Pool slides are not permitted for adults.
Adults or any child NOT using the attractions and ONLY spectating from outside the pools: An Entry pass is required for anyone not using attractions, but still entering into the event in order to maintain a safe capacity for all patrons.
Can adults go on the slides?
Adults are allowed on the Thrill Slides (Thrill Slides vary by location) and to wade in the pools. Pool slides are not permitted for adults. The slides on the pools are only intended for children 16 years and under.
Does my child 4 years old and under need to purchase a ticket?
Yes. All children that will be swimming and using the slides will need to have a pass. A child 4 years old and under must have one adult supervisor in the pools with them at all times. This adult requires either an Entry Pass or a 2hr Adult Chill N' Thrill Pass if they would like to use the Thrill Slides on their own. Children under 5 years are not allowed on any of our Thrill Slides.
Can I climb to the top of the slides with my child 4 years and under?
No. Adults are not allowed on the pool slides. They can lift their child onto the stairs and wait at the bottom of the slide if they like, but the child must be able to climb the stairs on his or her own. We do have a few smaller slides that are geared toward younger children. Children 4 and under are allowed on all pool slides, but are NOT allowed on any of our Thrill Slides.
What are the different session times?
Our daily 2 Hour Session times are as follows:
- 10am - 12pm
- 11am - 1pm
- 12pm - 2pm
- 1pm - 3pm
- 2pm - 4pm
Do spectators have to pay?
Yes. In order to maintain a safe capacity, anyone entering the event space will be required to have at the minimum an Entry Pass otherwise a 2hr Unlimited Rider Wristband if they plan to use the attractions.
Can I bring my own chair and shade tent?
Yes. You are more than welcome to bring your own chair and/or shade tent to the event. We do have chairs and shade tents available at each event, but they are on a first come, first serve basis.
Do I need to book a specific session time when purchasing tickets online?
Yes, in order to maintain a safe capacity for all patrons, we strongly encourage you to pre-purchase your tickets online. When doing this, you must select the date and session time you will be attending. If you would like the full 2 hours of the pass, please arrive 15 minutes before the start of your session period.
Can I purchase tickets at the gate on the day?
Yes. Tickets can be purchased at the gate on the day as long as the date and session time has not sold out online prior to that day. At this time we are strongly encouraging tickets to be pre-purchased online in order to maintain a safe capacity for all patrons.
Do you have EFTPOS?
Yes, we have EFTPOS at our ticket box.
What are your operating hours/days?
Hours are site specific, but typically from 10am-4pm, please click on your location's page above to find our operating hours for your location.
Do I need to bring my swimmers to Waterworld?
Yes. You will need to bring swimmers to Waterworld Central as the majority of slides have water on them, plus then you can enjoy the pools!
Is there food available & can I bring my own BBQ into the event?
We do offer hot food such as hot chips, hot dogs, chicken burgers and cold drinks on site for you to enjoy! **Please note, food options may vary by site location.** We ask that you do NOT bring your own BBQ to our events.
THE BIG WAVE
THE BIG WAVE
Awesome new attraction
Do you dare ? Come and check it out at EQ and Doyalson
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